For the purpose of efficiently managing its operations across North America, Norse Atlantic Airways Washington DC Office must have a presence in Washington, DC. It manages business development, flight planning, and customer interactions from a strategic location. This office makes sure that communication between the US and Europe runs well, which is proof of the airline's commitment to offering effective service and reliable international connections.

1. Baggage Allowance Information:

   1. Policy Details: Provides detailed information on baggage allowance, including weight limits and size restrictions for both carry-on and checked baggage.

   2. Additional Baggage: Assists with information on the process and fees for purchasing additional baggage or upgrading to premium baggage options.

2. Check-In and Baggage Drop-Off:

   1. Pre-Flight Procedures: Guides passengers on the process for checking in their luggage online or at the airport.

   2. Baggage Drop-Off: Manages the drop-off process at the airport, ensuring that all checked baggage is properly tagged and routed to the correct flight.

3. Baggage Tracking:

   1. Real-Time Updates: Provides real-time tracking information for checked baggage, allowing passengers to monitor their luggage status during transit.

   2. Lost Baggage: Assists passengers with locating and retrieving lost or delayed baggage, coordinating with baggage handling teams to resolve issues promptly.

4. Special Baggage Handling:

   1. Fragile Items: Arranges for special handling of fragile or valuable items to ensure they are transported safely.

   2. Sports Equipment and Large Items: Manages the transport of oversized or specialized items such as sports equipment, musical instruments, or other large baggage, ensuring compliance with airline policies.

5. Baggage Claim Assistance:

   1. Arrival Procedures: Provides guidance on how to collect checked baggage upon arrival, including the location of baggage claim areas.

   2. Dispute Resolution: Addresses any issues or disputes related to baggage claim, including missing or damaged luggage, and initiates appropriate compensation procedures.