The Singapore Airlines Madrid Office is ideally situated in Madrid to offer tourists to Spain first-rate assistance. It provides services including flight booking, ticket modifications, and customised client support. For luggage, travel documentation, and reward schemes such as KrisFlyer, the office provides answers. Its skilled staff ensures a faultless travel experience by promptly and efficiently handling any difficulties. For those who require in-person support, the Madrid office is easily accessible and open throughout regular business hours. Whether managing reservations or seeking out travel information, the office is a dedicated resource for all Singapore Airlines customers.

Services Offered

1. Flight Reservations and Ticketing
   Our team is equipped to handle all aspects of flight reservations, whether you're planning a quick getaway or a long-haul journey. We provide personalized assistance in booking flights, selecting seats, and managing your itinerary. Our state-of-the-art booking systems ensure you have access to the best available fares and flight options.

2. Ticket Changes and Cancellations
   Life is unpredictable, and plans may change. If you need to modify or cancel your booking, our dedicated staff is here to help. We handle ticket changes, including date and destination adjustments, as well as cancellations in accordance with our policies and fare rules.

3. Special Assistance
   For travelers with special needs or requirements, such as wheelchair assistance, medical conditions, or dietary restrictions, our office is ready to facilitate your needs. We ensure that all special requests are communicated to the airline and accommodated to the best of our ability.

4. Frequent Flyer Program (KrisFlyer) Services
   If you're a member of Singapore Airlines' KrisFlyer program, our office can assist you with mileage inquiries, membership benefits, and redemption of miles for flights and upgrades. We also offer guidance on how to maximize your loyalty rewards.

5. Travel Advisories and Information
   Stay informed with the latest travel advisories, entry requirements, and safety information. Our staff provides up-to-date information on visa requirements, health and safety protocols, and travel restrictions to ensure you are well-prepared for your journey.

6. Customer Feedback and Complaints
   Your satisfaction is our priority. If you have any feedback or concerns regarding your travel experience, our office is here to listen and address your issues. We take customer feedback seriously and strive to resolve any complaints promptly and effectively.