The Emirate Airlines office in Kiev is easily accessible in the centre of the city and may be contacted for issues, service enquiries, and trip bookings. In addition to providing information on ticketing, luggage regulations, and flight schedules, the office's personnel assist travellers in booking tickets to a variety of overseas destinations. Additionally, the office offers information on group reservations, corporate travel choices, and exclusive offers to help both business and leisure travellers arrange their journeys effectively. Emirates Airlines strives to deliver the best possible travel experience while ensuring customer satisfaction due to its handy location in Kiev.

1. Unaccompanied Minor Assistance: Emirates provides specialized services for unaccompanied minors traveling alone. The Kiev office assists parents and guardians with the necessary arrangements, including ensuring a smooth check-in process, special care during the flight, and assistance during layovers. The staff ensures minors are escorted to and from the aircraft and that they have everything they need during their journey.

2. Special Assistance for Passengers with Reduced Mobility: Passengers with reduced mobility or disabilities receive special care and assistance at the airport and onboard. The Kiev office can help arrange for wheelchair services, priority check-in, and assistance navigating through security and boarding gates. It ensures a comfortable and accessible journey for those needing extra support.

3. Special Needs Services: For passengers with specific needs, such as medical conditions, the office can provide support services, including pre-flight arrangements for oxygen, medical equipment, or assistance for those with visual or hearing impairments. The staff at the Kiev office works to accommodate all special needs to ensure a comfortable flight experience.

4. Upgrade Requests: Emirates offers passengers the opportunity to upgrade their seats, whether from Economy to Business or Business to First Class. The Kiev office helps facilitate these upgrade requests, based on availability, frequent flyer status, and specific promotions. Staff can also guide passengers on the process of requesting upgrades with their Skywards miles.